Legal

Privacy Policy

Last updated: February 27, 2026

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, submit a maintenance request, or contact us for support.

  • Account information (name, email, phone number)
  • Property and tenant information
  • Payment information (processed securely through Stripe)
  • Communication records and support tickets
  • Usage data and analytics

2. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our property management services
  • Process payments and manage subscriptions
  • Send important notifications and updates
  • Provide customer support
  • Improve our services and user experience
  • Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy or with your consent.

We may share information with:

  • Service providers who assist in our operations
  • Payment processors (Stripe) for payment processing
  • Legal authorities when required by law
  • Other users as necessary for property management functions

4. Data Security

We implement appropriate security measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication
  • Secure hosting infrastructure

5. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications
  • Export your data

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@nook.app
Address: [Your Business Address]
Phone: [Your Phone Number]