Nook Tenant Terms

Only individuals explicitly listed on the Lease Agreement as authorized tenants or occupants are permitted to reside in the designated unit.

• Primary Tenant: Must be at least 18 years of age and assumes full legal and financial responsibility for the unit.
• Occupants: Any additional residents named in the Lease Agreement must abide by all house rules and community guidelines.
• Subletting & Assignment: Subletting, short-term rentals (e.g., Airbnb, VRBO), or assigning the lease to third parties without prior written consent from Nook management is strictly prohibited.

Nook welcomes guests, subject to the following regulations to ensure security and comfort for all community members:

• Short-Term Guests: Overnight guests are permitted for up to three (3) consecutive nights without prior authorization.
• Extended Stays: Any guest staying longer than seven (7) consecutive days or more than fourteen (14) days in a calendar month requires written approval from Nook management and may be subject to background verification.
• Tenant Responsibility: Tenants are fully liable for the conduct, actions, and any damages caused by their guests while on property grounds.

Rent is due on the first (1st) day of each calendar month. Payments must be submitted through the official Nook Tenant Portal unless an alternative method has been formally agreed upon in writing.

Bank debits and recurring payments made through the portal are also governed by the Nook Payments, ACH & AutoPay Terms.

Unless explicitly included in your Lease Agreement, tenants are responsible for setting up and paying for all applicable utilities, including electricity, gas, water, and internet services. Utilities provided by Nook will be billed monthly via the tenant portal.

• Standard Quiet Hours: Sunday through Thursday, 10:00 PM – 7:00 AM.
• Weekend Quiet Hours: Friday and Saturday, 11:00 PM – 8:00 AM.
• During quiet hours, music, televisions, and general noise levels must be kept low enough so as not to disturb neighboring units.

Common spaces—including fitness centers, rooftop lounges, co-working spaces, and outdoor courtyards—are provided for tenant enjoyment.

• Cleanliness: Tenants must clean up after themselves and leave common areas in pristine condition.
• Reservations: Certain amenities may require booking via the Nook Tenant Portal prior to use.
• Smoking Policy: All Nook properties are strictly non-smoking. Smoking, vaping, or the use of tobacco products is strictly prohibited inside units, balconies, and all indoor/outdoor common areas.

Pets are only permitted in designated pet-friendly Nook properties and require prior approval.

• Registration: All pets must be registered with management prior to move-in.
• Leash Law: Pets must be kept on a leash or in an appropriate carrier when outside individual units.
• Waste Removal: Pet owners must immediately clean up and dispose of pet waste in designated outdoor receptacles.

Tenants must promptly report any physical defect, damage, or needed repair via the Nook Tenant Portal. Non-emergency repairs will be scheduled during standard business hours.

For urgent maintenance issues that pose an immediate risk to life, safety, or substantial structural damage (e.g., major water leaks, gas leaks, loss of heat during winter), tenants should contact the 24/7 Nook Maintenance Hotline immediately.

Tenants shall not make structural modifications, paint walls, change locks, or install fixtures without prior written consent from Nook. Any unauthorized alterations must be restored to original condition at the tenant's expense upon move-out.

Nook management reserves the right to enter the unit for maintenance, safety inspections, or property showings. Except in emergency situations, Nook will provide at least twenty-four (24) hours' advance notice before entering an occupied unit.

Tenants must provide written notice of non-renewal or intent to vacate at least thirty (30) to sixty (60) days prior to the lease expiration date, as specified in the Lease Agreement.

Upon move-out, tenants must leave the unit in clean condition, removing all personal belongings and trash. A formal move-out inspection will be conducted to evaluate the unit's condition against the initial move-in checklist.

Security deposits will be refunded within the statutory timeframe required by local law (typically 14 to 30 days) following lease termination and key return. Deductions may be made for:

• Unpaid rent, utilities, or outstanding fees.
• Cleaning costs required to return the unit to standard move-in condition.
• Repairs for damage exceeding standard wear and tear.

Nook is not responsible for loss, theft, or damage to personal property resulting from fire, water damage, theft, or unforeseen events. Tenants are required to maintain a valid Renters Insurance policy with a minimum liability coverage of $100,000 throughout their tenancy.

Failure to comply with any provision of these Terms or the Lease Agreement constitutes a material breach. Nook reserves the right to issue cure-or-quit notices, assess administrative fines, or initiate formal eviction proceedings in accordance with applicable local, state, and federal laws.

Nook reserves the right to update or modify these Terms as necessary. Tenants will be notified of material changes via email or the Nook Tenant Portal at least thirty (30) days prior to the effective date.